Title

WARSLUG保修条例

Warranty Regulations for WARSLUG

1. 本产品保修期为1年,自购买产品之日起计算

1.   The product is guaranteed for one (1) year from the purchase date.

2. 在保修期内,用户按照使用的状况下产生的故障(由WARSLUG官方维修人员判定后)请出示保修卡进行保修。除保修服务免费提供外,其余费用均由用户承担,包括但不限于保险费、运输费、装卸费。非产品质量原因引起的产品维修,需另外收取维修费用。

2.  During the warranty period, please show your warranty card for repair and maintenance due to any fault occurring under the condition that the user has operated the product in accordance with the instructions (after it is judged by official maintenance personnel from WARSLUG), Apart from providing the warranty service for free, the rest of the cost will be borne by the user, including but not limited to insurance expenses, traffic expense, handling charges. The maintenance of products caused by any other reason except product quality shall be charged with additional maintenance costs.

3. 在保修期间,如发生以下情况,视为收费修理。

3.  During the warranty period, in case that any of the following circumstances occurrs, it shall be deemed as charging repair.

不能提供完整、有效的保修卡或有效购买凭证。

Failing to provide complete, effective warranty card or valid purchase voucher.

未按产品安全操作指引进行操作、错误使用、保管不妥以及自行拆卸、修理所造成的故障或损坏。

Failure or damage caused by failing to operate according to product safety operational guidelines, improper use, improper storage, self-disassembly and repair.

因运输、搬动、跌落等非产品本身质量问题造成的故障或损坏。

Failure or damage caused by transportation, movement, falling or any other reason except product quality problems.

保修卡上未记载订单编号、购买日期、购买地点、产品名称、产品型号、机身编号、用户名称、地址、电话或保修卡有涂改痕迹。

The order number, purchase date, purchase place, product name, product model, serial No., user name, address and telephone number are not recorded in the warranty card, or the warranty card has a sign of erasure.

主动轮的齿圈、负重轮的轮体、负重轮的胶圈、履带和履带轴承等易损件(详见物品清单)不在保修范围内,建议您的易损件在破损后及时更换新的部件,以防对其他部件造成损坏。

The gear ring of drive sprocket, the wheel body of road wheel, the rubber gasket of road wheel, the track and track bearings, and other vulnerable parts (see details in the List of Items) are not included in the scope of free warranty, it is recommended to replace your vulnerable parts with new parts in time after breakage to avoid from damages to other parts.

其他不可避免的外来因素造成故障及损坏。

Failure or damage caused by other unavoidable external factors.

使用不当导致设备进水或其他溶液造成的损坏。

Improper use causes the inflow of water of equipment, or damages caused by other solutions.

使用指定以外的电源,电压所造成的损坏。

Damage caused by using a power supply, voltage other than specified.

使用非官方原厂部件对保修部件造成的故障和损坏。

Failure or damage caused on the warranty parts by using unofficial original parts.

使用产品搭载任何违法危险物品造成的故障和损坏。

Failure or damage caused by using the product to carry any illegal dangerous goods.

未按照安装图的指引正确安装配件造成的故障和损坏。

Failure or damage caused by not correctly installing the fittings in accordance with the installation drawing.

其他因未按照用户手册使用造成的故障和损坏。

Other failures or damages caused by not using in accordance with the user’s manual.

 

4. 长春市豪瑀自动化科技有限公司对以下情况造成的损坏、损失不予负责。

4. Haoyu Technology, Changchun, China is not responsible for any damage or loss caused by the following circumstances:

将产品通过物流方式运送回厂家进行保修,产品在物流途中造成的损坏、丢失或造成其他损失。

Damage, lossing or any other loss caused during the logistics when the products are shipped back to the manufacturer for warranty.

产品送修前未能自行保存好坦克炮膛清洁杆 、牵引钢缆、牵引钩、启动摇臂、车载铲子、撬棍、锤子、斧子、钢剪、灭火器、千斤顶枕木、千斤顶以及电池等部件,而造成的部件损坏、损失。

Damages, losses are caused by failing to properly keep the tank bore cleaning rod, traction wire rope, draw hook, launch rocker, on-board shovel, crowbar, hammer, axe, steel pliers, fire extinguisher, lifting jack sleeper, lifting jack and battery, and other parts by yourself before sending the product for repair.

在工厂保修期间造成的产品表面喷漆损坏。

The product’s surface spray paint damage caused during the factory warranty period.

因易损件未及时更换造成其他部件损坏、损失。

Damage and loss of other parts caused by untimely replacement of vulnerable parts.

其他因非产品质量造成的损失。

Other losses caused by any other reason except product quality.

注意:

Note:

长春市豪瑀自动化科技有限公司不作其它任何明示或默示性的保证(包括对适销性、对某种特定的与应用的合理性与适应等的默示保证),不论在合同中、民事上、还是其它方面,本公司不对任何特殊的、偶然的或间接的任何物质损坏或人身伤害负责,包括因您购买、使用或不能使用本产品而造成的损失、产品运送或装卸造成的损失;用户在操作产品过程中造成的损失等,并对其他任何法律责任不予负责。

Haoyu Technology, Changchun, China does not make any other express or implied warranty (including the implied warranties of merchantability, the rationality and adaptation of a particular application), whether in the contract, civil or other aspects, the company is not responsible for any particular, accidental or indirect material damage or personal injury, including loss caused by your purchase, use or inability to use this product, the loss caused by the delivery or handling of the product; the loss caused during the user’s operating process of the product, etc., and not responsible for any other legal liabilities.

为保障您的合法权益,请您仔细核对保修卡内容填写的准确性。

Please carefully check the accuracy of the contents on the warranty card in order to protect your legitimate rights and interests.

超过保修期、保修范围以外或不可抗拒力因素造成的故障或损坏,公司将检测产品后决定是否予以维修或更换零部件,并将就各项维修与更换零部件之服务酌情收取维修费。

Any failure or damage caused by beyond expiration of warranty period and scope or force majeure factors, the company will inspect the product and decide whether to repair or replace the parts, and will charge the maintenance cost for services of maintenance and replacement of parts as appropriate.

保修过程更换下来的部件归长春市豪瑀自动化科技有限公司所有。

The replaced parts during the warranty process belong to Haoyu Technology, Changchun, China.

 

*本保修条例仅在中国大陆内有效。*某些国家的法律可能会禁止免除担保类条款,因此您在不同的国家的相关权利会有所不同。

* The warranty regulations are valid only in mainland China. * Laws in some countries may prohibit the exemption of the guarantee clauses, so your rights in different countries will vary.

官方售后客服电话:

Official after-sales customer service call:

或通过电子邮箱与我们取得联系:

Or contact us via email:

 

本保修卡内容的最终解释权归长春市豪瑀自动化科技有限公司所有。

The final interpretation right of the contents on this warranty card is owned by Haoyu Technology, Changchun, China.

 

内容如有更新,恕不另行通知。

Contents are subject to update without prior notice.

您可以在WARSLUG官方网站查询最新版本

You can check the latest version on WARSLUG’s official website

www.warslug.com